Apia — Insurance Agency in Adelaide

Reviews of Apia

• Isaiah

  Added 2015.12.07

  bad bad bad!!! the assessors bully you to settle what they want also isn't this insurance for old people? what happens when they hit a young persons car? this is what happens, apparently my car is already damage so they don't have to pay much for repairs that's what she said when she hit me. Then they get the wrong number and not try to contact me until i get frustrated and try to contact the other person that hit me. She then goes on to say that she and apia doesn't have to do anything until 2 weeks but she said she did me a favor by doing it 4-5 days later. Apia then goes to say that they can fix my car but no guarantee on the workmanship so if water leaks thru the boot tough bikkies due to previous repairers. That didn't sound right to me. So i rang the Ombudsman to check on a few things they said I'm in my rights to get it assessed elsewhere and don't be bullied by the assessors the things i had to go thru just to get my car back to get it assessed by someone else. So far my experience is horrible, how can you pay me out something you wouldn't guarantee yourself, and you want me to take it to a guy they knew for the same price but can't offer me the workmanship. but i can go there. I'm not sure if they even use that guy because he said it would be a home job as well. So I'm not happy I just wanted my car repaired. it's not my fault that they have to pay for my repairs isn't that why we pay for insurance or are you allowed to treat us whatever way you want because we need to make a claim. I'm not sure what's going on but I'm going to get legal action now.
• Jose

  Added 2015.11.15

  what a run around and i still have a damaged car
• Ryan

  Added 2014.11.21

  ApIa is A lovely insurance company with amazing people who work there very helpful very polite
• Michael

  Added 2014.09.03

  This company is fantastic , claims are simple to lodge , response is quick as is settlement with no long winded third degree questioning, would highly recommend to anyone thinking of changing, have never been happier , would not even bother to compare prices because they are always so easy to deal with,
• Mason

  Added 2013.11.27

  Good place to work.